1. Return Terms
    We accept returns within 30 days of receipt, provided that:

Items must be unused and in their original packaging and tags.

Items must not be worn, damaged, washed, or altered in any way.

A valid proof of purchase, such as an order confirmation email or purchase receipt, is required.

  1. Non-returnable Items
    The following categories of items are not accepted for return unless they are defective:

Customized items
Items on sale or clearance sale
Used cosmetics or personal care products
Worn underwear and swimwear

  1. Refund Process
    Once the return is accepted and inspected to comply with our return policy, a refund will be issued to your account using the original payment method. Refund processing may take 5-10 business days, depending on your bank or credit card company.
  2. Exchange Policy
    If an exchange is required, please return the original item and place a new order that meets the return terms. You will receive a confirmation of the new order and it will be shipped according to our normal processing procedures.
  3. Return Shipping Costs
    Customers are responsible for the return shipping costs unless the reason for the return is a defective item or the wrong item was sent. It is recommended to use a trackable mailing service to ensure the safe arrival of the return.

We understand that things may not go as planned when shopping, and we will do our best to ensure your satisfaction. Thank you for choosing www.giwovfshop.com and we look forward to serving you in the future.

Note: We reserve the right to update this Refund and Return Policy at any time. Any changes will be updated on this page and the effective date of the changes will be clearly stated. Please check back regularly to understand the latest policies.